Privacy Policy

Here at Pomander Interiors we want to keep your personal data safe. We are committed to making sure that you receive the service you’d expect and that your privacy is protected every step of the way.

In this notice will see what information we collect from you and how we use this to deliver our services, as well as your rights. It might not be something you’re interested in, but it is essential you are aware of this. Please let us know if you have any questions.

Pomander Interiors (‘we’ and ‘us’ and ‘the team’) is a trading name of Katherine Briggs (Founder & Interior Designer), is the data controller of all personal data held and processed by us.

Using your Personal Information

When you request access to our services, we will collect some of your personal details, to make sure you have everything you need to make the most of our services. We only ever use the information we collect for administering your contract and to support the delivery of the services you’ve asked for.

Examples of the types of personal information we usually collect are:

Name
Address
Telephone number (including mobile)
Email address

Unless otherwise stated, the information you provide will never be used for any other purpose without your permission.

Keeping and Storing your Data

If you are a current or past customer, we’ll keep a copy of your personal details for no longer than 7 years from the time your active relationship with us ends. Holding on to data allows us to keep accurate records for tax purposes and to handle any future issues.

All the data that we collect is stored within the European Economic Area (‘EEA’).

Sharing your Data with Third Parties

We respect your privacy and that’s why we don’t share any of your data with third parties for marketing purposes. However, we will pass your information to a limited number of third parties for the following reasons:

To deliver the services you’ve asked for, which includes sharing your information with a specialist consultant from our network (if required for a specific service)
For legal or regulatory purposes including fraud prevention
If we buy or sell any business or company assets

Marketing Preferences

We only want to talk to you if you want to hear from us. Whenever we collect your personal information, we will give you the opportunity to let us know how you’d like us to get in touch in the future. We promise not to inundate you with marketing messages, but we also understand if you’d prefer not to receive anything from us.

You can of course change your mind at any time by contacting us using the details in the Contact Us section. You’ll also find an unsubscribe link at the bottom of any marketing email we send to you.

Your Rights

You can request a copy of the personal information that we hold about you at any time and we will arrange for a copy to be issued to you, free of charge, within 30 days. We will ask you for proof of your identity before we disclose any information.

If you believe that the information we hold about you is incorrect you can ask for it to be corrected.

If you believe we are processing your personal information without a legal basis, you can ask us to stop. You can also ask us to delete your personal information from our systems.

If you decide to move away from us for any reason, you can request for your personal data to be transferred to a new provider on your behalf.

To action any of the above, please send an email to: [email protected] or use the Contact Us form on our website or you can write to us at the following address:

Pomander Interiors Limited, King’s Newnham Hall, King’s Newnham, Rugby, Warwickshire, CV23 0JT

Cookie Policy

We use different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit the following website for detailed information: http://www.allaboutcookies.org/cookies/

The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, and how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

Links to other Websites

Any links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another website, this privacy notice will no longer apply. Your browsing and interaction on any other website, including those which have a link on our website, are subject to that site’s own rules and policies. We recommend that you read the rules and policies relating to that website before submitting any personal information.